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Citizens Bank Credit Card Login, Payment and Customer Service

    Citizens Bank Credit Card Login

    Citizens Bank is an American Bank founded in 1828 with headquarters in Providence, Rhode Island. It is the 13th largest bank in the United States with more than 1200 branches and 3200 ATMs across the state. The bank also provides its customers with easy loans and supports their businesses. They offer financial services to businesses, individuals, nonprofit companies, and institutions.

    Its primary aim is to provide its customers with fair services so that they are financially stable over a long period of time. Being a financial institution, the bank handles its customers with the utmost integrity and honesty and strives to provide its customers and associates with the best possible services and opportunities.

    Citizens Bank Credit Card Login enables its users the convenience to manage their banking activities which involve managing an individual’s finances online.  One can easily access their account online either through a computer or mobile device from anywhere and everywhere.

    Citizens Bank Credit Card Login

    Step 1: Open the browser and go to the bank’s website or click on this link [ Citizens Bank Credit Card Login ]

    Step 2: On the homepage, select Login from the menu bar.

    Step 3: On the next page, enter your User ID and Password.

    Citizens Bank Credit Card payment

    Step 4: Click on “Login and acceptance” to log in.

    If the username and password are valid, then you will be redirected to your account’s dashboard and you can manage your account.

    Reset Password:

    If you are not good at remembering passwords, then you need to reset them or you may want to change your password for security reasons. If true, then follow these simple steps to reset your password:

    Step 1: Open the homepage.

    Step 2: Click on “Login” from the menu

    Step 3: Click on “Trouble Logging in?” appearing on the login window.

    Citizens Bank Credit Card Online Login

    Step 4: For identity verification, enter your User ID, the last four digits of your SSN (Social Security Number), your ATM/Debit Card Number, and your ATM/Debit Card PIN.

    Step 5: Click “Next” to proceed.

    Once your verification is done, you need to follow a few more steps then you will be asked you reset your new password and confirm it.

    Enroll for Citizen Bank online credit account

    If you are a holder of a Citizens bank credit card, then you need to have an online account for managing your finances. Here is the guide that will help you in creating your online account:

    Step 1: Go to the main page.

    Step 2: Click on “Login”.

    Step 3: Now, click “Enroll Now” in the login section.

    Step 4: On the next page, enter your account number, the last 4 digits of your SSN, your ATM/Debit Card Number, and PIN.

    Step 5: Click “Next” to proceed.

    Follow a few more steps that follow, when you are done with your account creation, a verification link will be sent to your email and you can log in using your username and password to access your online account.

    Citizens Bank Credit Card payment

    You can pay via the online dashboard that has been explained above. You can sign in and then on the dashboard find your outstanding amount and make payment for same.

    To make payment via phone call the Customer Service Department at 1-800-684-2222, Monday through Friday from 7:00 a.m. to 1:00 a.m. EST or Saturday and Sunday from 7:00 a.m. to midnight EST. Follow the IVR to set up auto-debit from your bank account.

    You can also make payment by sending checks via mail to

    Regular Mail:

    Credit Card Services P.O. Box 42010 Providence, RI 02940-2010

    Overnight Mail:

    Citizens Bank Remittance Department RTL 405 1 Citizens Drive Riverside, RI 02915

    Citizens Bank Credit Card Information and customer support number

    Credit Card Type Visa
    APR Rate 14.99-22.99%
    Cash Advance Rate N/A
    Late Payment Fee $38
    Annual Fee $0
    Phone Support  1-888-307-9565
    Address  Providence, Rhode Island

    Manage your Citizens Bank Online Account:

    • Payment of bills.
    • Transaction history.
    • Print statements.
    • Set up alerts and reminders.